Return and Refund Policy
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Return and Refund
At Shane Ayurveda, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a straightforward return and refund policy: Eligibility: Returns are accepted within 7 days of receiving your product. Products must be unused, unopened, and in their original packaging. Non-Returnable Items: Items that have been opened, used, or damaged due to customer mishandling are not eligible for return.
Process: To initiate a return, please contact our customer service team at [your email/phone number] with your order number and reason for return.
Refunds: Approved refunds will be processed within 7–14 working days upon receipt and
inspection of the returned item Refunds will be issued via the original payment method.
Shipping Costs: Return shipping costs are the responsibility of the customer unless the product received was incorrect or defective. We reserve the right to refuse returns that do not meet the conditions outlined above.